AdrenalineShop is a brand operated by Adrenaline Group LLC, a limited liability company registered in the State of Wyoming, USA (30 N Gould St, STE 4000, Sheridan, WY 82801). Throughout these Terms, the words "we," "us," and "our" refer to Adrenaline Group LLC. The words "you" and "user" refer to any person who accesses or uses our Service.
By accessing our website, submitting a listing, making a payment, or communicating with us through any channel — including email, WhatsApp, Telegram, Facebook Messenger, or any other electronic platform — you agree to be fully bound by these Terms & Conditions. If you do not agree, you must not use our Service.
We reserve the right to update these Terms at any time by posting the revised version on this page. Your continued use of the Service after any change constitutes your acceptance of the new Terms. It is your responsibility to check this page periodically.
You must be at least 18 years of age to use this Service. Paragliding equipment is intended exclusively for trained, licensed pilots. By using this Service, you confirm that you are 18 or older and that any equipment you purchase will be used responsibly, with appropriate training and within the limits of your certification and skill level.
We do not knowingly collect information from or facilitate transactions for persons under the age of 18. If we become aware of such a transaction, we reserve the right to cancel it immediately.
By using our Service, all parties acknowledge and agree that:
Sellers must provide accurate, complete, and honest descriptions of all items. This includes — but is not limited to — the brand, model, size, weight range, certification (EN A/B/C/D, CCC, DGAC, or none), hours of use, condition, visible damage, repairs, and any known defects. Deliberate misrepresentation is a material breach of these Terms and may result in immediate account termination, reversal of the transaction, and potential legal liability.
The following items may not be listed on AdrenalineShop under any circumstances:
Sellers are fully responsible for the accuracy of their listings. By submitting a listing, the seller warrants that they are the lawful owner of the item or are duly authorised to sell it, and that the item is free of any lien, charge, or encumbrance.
Our escrow service works as follows:
Payment instructions are provided individually for each transaction. We do not operate a standard checkout. All payment arrangements are made directly with our team via email or messaging platform.
For our escrow and marketplace services, Adrenaline Group LLC charges a commission of 10% of the total transaction value. For items valued under 300 EUR/USD, a minimum flat fee of 30 EUR or 30 USD applies.
Money transfer fees (such as bank wire fees, Wise fees, or Mercury fees) are not included in the commission and are borne separately as agreed between the parties.
Commission rates may be modified for specific transactions by prior written agreement with Adrenaline Group LLC.
The seller is solely responsible for:
If a buyer explicitly requests shipment without insurance in writing (via email, WhatsApp, Telegram, or other electronic medium), the buyer assumes full responsibility for any loss, damage, or theft during transit. In such cases, neither the seller nor Adrenaline Group LLC will be liable for any compensation.
The buyer is solely responsible for any customs fees, import duties, taxes, or other charges imposed by their country upon the arrival of the shipment. We are not responsible for delays caused by customs authorities.
Adrenaline Group LLC is not liable for packages lost or misdirected due to an incorrect shipping address provided by the buyer. If an error was made by us, we will take full responsibility.
Shipping times vary by location and carrier. Estimated transit times are provided for guidance only and are not guaranteed. Maximum expected delivery time is 90 calendar days from shipment date, excluding customs delays and force majeure events.
Upon delivery, the buyer has 24 hours to inspect the item and either confirm receipt or raise a dispute with AdrenalineShop. To raise a dispute, the buyer must contact us in writing and provide evidence of any discrepancy between the item received and its listing description.
If no communication is received from the buyer within 24 hours of confirmed delivery (as evidenced by tracking information), the transaction will be automatically confirmed and payment released to the seller.
The buyer agrees not to use, fly, or further damage the item during or after a dispute while the dispute remains unresolved.
If a buyer is not satisfied with a received item, they must:
We will assess the dispute in good faith and aim to resolve it within 14 business days. Our decision regarding the dispute will be made based on the evidence presented by both parties.
All disputes must be resolved within 60 calendar days from the original shipment date. If a missing parcel has not been located within 60 days of the seller filing a formal complaint with the carrier, the buyer will be refunded and the seller must pursue the claim independently with the carrier.
If a buyer has received a refund for a missing parcel and the parcel is subsequently located and delivered, the buyer must refuse delivery and arrange for the item to be returned to the seller. Acceptance of such a parcel after a refund has been issued constitutes fraud.
In all dispute scenarios, Adrenaline Group LLC acts solely as mediator. Once a final determination is made and the agreed action (refund or payment) is executed, Adrenaline Group LLC is released from all further liability related to that transaction.
Refunds may be issued in the following circumstances:
Where a refund is approved, the buyer will receive the full purchase price minus any non-recoverable transfer fees already incurred. Our commission is non-refundable once an item has been shipped.
Refunds are not available for:
You may not use our Service or website to:
Breach of this section may result in immediate account termination, cancellation of any active transactions, and may be reported to relevant law enforcement authorities.
By using our Service, you acknowledge and agree that:
Adrenaline Group LLC has been active in the sport of paragliding since 1994 and provides information and advice in good faith. This does not constitute professional aviation instruction or equipment certification.
Our Service is provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the maximum extent permitted by applicable law, Adrenaline Group LLC, its directors, officers, employees, agents, contractors, and affiliates shall not be liable for any:
Where liability cannot be fully excluded by law (including in certain jurisdictions that do not permit exclusion of consequential damages), our total aggregate liability shall not exceed the commission amount collected by us in connection with the specific transaction giving rise to the claim.
You agree to indemnify, defend, and hold harmless Adrenaline Group LLC and its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:
Your use of this Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your data as described in the Privacy Policy.
Our platform may contain links to third-party websites or integrate third-party services (such as Wise or Mercury for payments). We are not responsible for the content, privacy practices, or terms of any third-party service. Your use of third-party services is entirely at your own risk and subject to those parties' own terms.
Adrenaline Group LLC shall not be held liable for any failure or delay in performance of its obligations caused by circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war or terrorism, government actions, infrastructure failures, strikes, pandemics, or any other event that makes performance impossible or impractical. We will make reasonable efforts to resume normal operations as quickly as possible and will communicate with affected parties.
By using our Service, you consent to receive communications from us electronically via email, WhatsApp, Telegram, Facebook Messenger, or any other electronic platform. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. Electronic acceptance of terms, prices, and transaction conditions constitutes a legally binding agreement.
Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any transaction conducted through our platform ("Dispute") shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. This applies to all disputes whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
YOU AND ADRENALINE GROUP LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, no arbitrator may consolidate more than one person's claims or preside over any form of representative or class proceeding.
Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, or to prevent imminent irreparable harm.
You may opt out of this arbitration agreement by sending written notice to info@adrenalineshop.store within 30 days of first accepting these Terms. Your opt-out will not affect any other provisions of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles. Any legal proceedings not subject to arbitration under Section 20 shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and both parties consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
These Terms, together with the Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Adrenaline Group LLC regarding your use of the Service and supersede all prior agreements and understandings.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights freely.
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes constitutes acceptance of the updated Terms.
For questions about these Terms, please contact us:
Adrenaline Group LLC
30 N Gould St, STE 4000
Sheridan, WY 82801, USA
Email: Use our contact form